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Case study 04 · POS · Offline-first · Sinhala and English

A bilingual point of sale running in a real store

Summary

Ceylond POS is a point of sale system designed and built by Ceylond for Sri Lankan retail stores, and it is deployed in a working retail store. It switches between Sinhala and English in one click, prints receipts in either language, keeps selling when the internet drops, and gives managers a live dashboard with shift reconciliation.

Client
Ceylond POS
Market
Sri Lanka
Sector
Retail
What we did
Product designSoftware developmentHardware setupStaff training
Stack
Web technology, Offline-first data, Thermal receipt printing, USB barcode scanning
Ceylond POS checkout screen with product grid in Sinhala and English and a current bill

The brief

The challenge.

Many Sri Lankan grocery and retail stores still run on paper or on imported software that only speaks English and stops when the internet does. Cashiers needed something fast in their own language, and owners needed to trust the cash at the end of every shift.

Approach

How we approached it.

  1. 01

    Sinhala first, English one click away

    Every screen and receipt works in Sinhala or English, switched instantly, so every cashier can work confidently.

  2. 02

    Offline-resilient

    Sales continue when the connection drops and sync when it returns, so the queue never stops.

  3. 03

    Cash you can trust

    Shift open and close, denomination counts, void reviews and alerts give owners a clear picture of every shift.

  4. 04

    Built on the shop floor

    Designed around real checkout habits: barcode first, big touch targets, parked bills and quick quantity changes.

The build

  • Checkout with barcode scanning, categories and search
  • Sinhala and English interface and receipts
  • Cash, card, bank transfer and store credit payments
  • Parked sales synced across terminals
  • Shift close with denomination counting
  • Manager dashboard with alerts and void review
  • Inventory and stock tracking with CSV export
  • Thermal receipt printing
Ceylond POS checkout screen with product grid in Sinhala and English and a current bill
Fig. 01 Checkout: product names in Sinhala and English, barcode search and a live bill.
Ceylond POS manager dashboard showing sales, transactions, cash drawer and alerts
Fig. 02 Manager dashboard: sales, cash drawer status, voids that need review and alerts.
Ceylond POS payment screen with cash selected and a keypad for cash tendered
Fig. 03 Payments: cash, card, bank transfer and store credit, with change calculated.
Ceylond POS shift close screen for counting the cash drawer by denomination
Fig. 04 Shift close: count the drawer by note and coin, and see the difference instantly.
Ceylond POS parked sales screen with three orders on hold
Fig. 05 Parked sales: hold an order and recall it later, synced across terminals.
Ceylond POS products list with categories, stock levels and status
Fig. 06 Products: stock levels, categories and low-stock status at a glance.

Outcome

Where it is now.

Ceylond POS is deployed and running daily in a retail store in Sri Lanka, and it is now offered to other stores at pos.ceylond.com.

Result one

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Result two

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Result three

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We publish numbers only when the client approves them.

Questions

About this project.

Is Ceylond POS used in a real store?

Yes. Ceylond POS is deployed and in daily use in a retail store in Sri Lanka.

Does Ceylond POS work without the internet?

Yes. It is designed to keep selling when the connection drops and to sync when it returns.

Can Ceylond build a custom POS for my business?

Yes. The same team builds tailored POS, ERP and portal systems for other businesses. See our POS, ERP and custom portals service.

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