A-04 / AI automation / AI receptionist and voice agents
AI receptionist and voice agents that answer, book and follow up
Never miss a call again.
Short answer
Ceylond builds AI receptionists and voice agents that answer calls, take messages, book appointments and pass urgent calls to your team. We build with Vapi, Retell, ElevenLabs and Twilio, and connect them to your calendar and CRM with n8n. New clients start with a 30-day paid pilot from A$1,900£1,000US$1,300AED 4,900LKR 449,000, so you hear real calls first.
AI receptionist and voice agents
LiveTools we work with
- Vapi
- Retell
- ElevenLabs
- Twilio
- n8n
- Google Calendar and Cal.com
Who it is for
Sound familiar?
- 01
You miss calls while you are on a job, and those customers call the next business.
- 02
After-hours calls go to voicemail, and nobody leaves a message.
- 03
Your receptionist spends the day answering the same five questions.
- 04
Booking calls are written on paper and entered later, if at all.
What you get
What an AI receptionist can do
Answer every call
An agent that answers in your business name, any hour, and says that it is an AI.
Take messages
Detailed messages sent to you by SMS or email the moment the call ends.
Book appointments
Availability checked and bookings made in Google Calendar, Cal.com or your booking system.
Warm transfers
Urgent or complex calls passed to a mobile or office line, with your rules.
CRM logging
Every call summarised and logged in your CRM through n8n.
Weekly call review
We listen to calls during the pilot and tune the agent.
01 / AI receptionist and voice agents
What an AI receptionist can and cannot do
A voice agent handles routine calls well: hours, prices, bookings, messages and directions. It should not give medical, legal or financial advice, and it should hand over to a person whenever it is unsure. We set those limits in writing before launch.
02 / AI receptionist and voice agents
Built for tradies, clinics and service businesses
Tradies, dental and medical practices, real estate agents and law firms miss the most valuable calls when they are busy. An agent answers, books or takes a message, and alerts you to anything urgent.
For a solo business with simple needs, a ready-made tool such as Trillet or Rosie may honestly be cheaper. A custom agent is worth it when it must connect to your calendar, CRM and WhatsApp, or when an agency wants to resell it.
03 / AI receptionist and voice agents
What it costs to run, per minute
Voice AI platforms cost about US$0.07 to 0.15 a minute, plus a phone number and call charges. Our managed plan includes hosting, a number, monitoring and 500 minutes a month, then A$0.35£0.19US$0.24AED 0.9LKR 80 a minute.
- 500 minutes included
- Per-minute rate after that
- Phone number included
- No lock-in after the pilot
04 / AI receptionist and voice agents
Start with a 30-day pilot
We build with Vapi, Retell, ElevenLabs and Twilio, and our text and WhatsApp chatbots are already live for clients. Voice is newer for us, so every voice project starts with a 30-day paid pilot: one number, one agent, weekly call reviews, and a clear decision at the end.
Packages and pricing
AI receptionist packages and prices
How much does an AI receptionist cost?
Ready-made tools start at about US$25 to 50 a month with limited minutes. A custom Ceylond agent starts with a 30-day pilot from A$1,900£1,000US$1,300AED 4,900LKR 449,000, then A$290£159US$199AED 740LKR 69,000 a month including 500 minutes. A booking receptionist with calendar, CRM and transfers starts from A$4,500£2,400US$3,100AED 11,500LKR 1,050,000.
Prices last updated · See all prices
Voice pilot
30 days
FromA$1,900£1,000US$1,300AED 4,900LKR 449,000one-off
- One inbound agent and number
- FAQs and message taking
- Call summaries by SMS or email
- Weekly call review
Booking receptionist
Books and transfers
FromA$4,500£2,400US$3,100AED 11,500LKR 1,050,000a project
- Everything in the pilot
- Calendar booking
- CRM logging
- Warm transfer and after-hours rules
Managed voice
Monthly
FromA$290£159US$199AED 740LKR 69,000a month
Then A$0.35£0.19US$0.24AED 0.9LKR 80 a minute
- Hosting and number
- 500 minutes a month
- Monitoring and tuning
Launch offer
Chatbot pilot month
Setup at half price, then 30 days live with weekly lead reports. You pay the rest only if it hits the target we agree up front.
Launch offer
Founding client offer
Our first five clients in each country get 20% off the first three months of any monthly plan, or 15% off a website, Shopify or software project. In return we ask for an honest review and permission to publish the results.
For agencies
White label voice agents for agencies
Agencies resell our AI receptionists under their own brand, with setup and monitoring done by us. Delivered under your agency’s brand, with an NDA, a written promise that we never approach your clients, and the work owned by you once it is paid. See the white-label page for the rate card.
How it works
Four steps, no surprises.
- 1
Script
What the agent says, what it never says, and when it transfers.
- 2
Build
Agent, number and integrations built and tested.
- 3
Pilot
30 days live with weekly call reviews.
- 4
Run
Monthly plan with monitoring and tuning.
Questions
Your questions, answered.
Can an AI receptionist book appointments?
Yes. The agent can check availability and book into Google Calendar, Cal.com or many booking systems through their APIs, then send a confirmation by SMS or email. We test booking flows with real calls during the pilot before switching them on for all callers.
Will callers know they are talking to AI?
We recommend the agent says so at the start of the call. It builds trust, and recording and consent rules vary by Australian state and by country. Most callers care more about getting a quick, correct answer than about who gives it.
Can it transfer calls to a person?
Yes. The agent can warm-transfer urgent or complex calls to a mobile or office line, or take a detailed message when nobody is available. You set the rules, for example after hours, emergencies only, or named callers.
Is an AI receptionist suitable for dental or medical practices?
It can handle bookings, opening hours and common questions. Health information brings privacy obligations under the Australian Privacy Act or UK GDPR, so we keep clinical questions with your staff and agree data storage before launch.
Do you offer AI receptionists in Sri Lanka?
Not yet. Local phone numbers and calling rules for Sri Lanka and the UAE need checking first, so we currently build voice agents for Australia, the UK and the US.
Free consultation
Let’s talk about your project.
Tell us what you want to grow: a brand, a campaign, a website or the whole business. We reply within one business day with honest next steps.